Terms and conditions
Return Policy for Cash on Delivery (COD) Orders
- Items purchased through COD can be returned within 14 days of receipt.
- The product must be returned in its original condition, with all tags and packaging intact.
- The customer is responsible for both receiving and sending back delivery charges.
- Once the product is received and inspected, a refund will be issued to the customer’s bank account within 7-10 business days.
Exceptions to the Return Policy
- Customized or personalized items cannot be returned.
- Items that have been used or damaged cannot be returned.
- Items that are not returned in their original condition and with in specified time cannot be returned.
How to Return a COD Order
- Contact us via whatsapp to initiate a return within 2 days.
- Pack the product securely in its original packaging.
Refunds
- Refunds will be issued to the customer’s bank account within 7-10 business days of receiving the returned product.
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Shipping costs will not be refunded.
Questions
If you have any questions about our return policy, please contact us.