Galorze: Pakistan's handbags Brand

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Terms and conditions

Return Policy for Cash on Delivery (COD) Orders

  • Items purchased through COD can be returned within 14 days of receipt.
  • The product must be returned in its original condition, with all tags and packaging intact.
  • The customer is responsible for both receiving and sending back delivery charges.
  • Once the product is received and inspected, a refund will be issued to the customer’s bank account within 7-10 business days.

Exceptions to the Return Policy

  • Customized or personalized items cannot be returned.
  • Items that have been used or damaged cannot be returned.
  • Items that are not returned in their original condition  and with in specified time cannot be returned.

How to Return a COD Order

  1. Contact us via whatsapp to initiate a return within 2 days.
  2. Pack the product securely in its original packaging.

Refunds

  • Refunds will be issued to the customer’s bank account within 7-10 business days of receiving the returned product.
  • Shipping costs will not be refunded.

Questions

If you have any questions about our return policy, please contact us.

 

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